So after a year and a half you activate the warranty and he thinks "He totally redeems himself"!

These are some comments that a certain someone left on this website.

Courtesy of Evangeline said..

Although the extended service contract was initially overlooked, the situation has been resolved and the contract has been in full force for some time now.

Lets take apart this statement if we may. The words initially overlooked,

initially

adv : at the beginning; "at first he didn't notice anything strange".

So your saying the contract was initially overlooked meaning once it was realized it was taken care of right away. No way. The contract was purchased in May 2004. It was not submitted until December 2005 and did not take effect until February of 2006. So is this your definition of "initially"? If we decide to get a refund on the warranty "warranty company" said that it would be pro-rated from the purchase date of the vehicle. Why is that if there was no coverage at that time? Also he had never posted on the site before, so when the warranty is "in full force" He decides to come and show himself.

Another comment made-

Courtesy of Evangeline said...

This vehicle was sold as a used vehicle in as-is condition with only the remaining portion of the manufacturer's warranty in effect. The vehicle has been driven approximately 30,000 miles in a little over a year - not what one would typically consider a lemon. Besides, lemon law applies to new vehicles only.

Ok. I love this statement- "as-is condition with only the remaining portion of the manufacturer's warranty in effect." Yes you are right only the manufacturer's warranty was in effect because and I quote "the extended service contract was initially overlooked".

Yes it was driven that in a little over a year, but I have the documentation that the problems arose not long after purchase and were never fixed correctly. Whenever I get the time I will scan up all the documents that I have detailing the repairs and showing how many times it was brought in for service. Can you subtract those miles from the 30,000 for me? Then when the extended warranty went out we had no way of fixing it.

Also please do a search on "
Louisiana's redhibition law is one of the best "lemon" laws in the country. It is available to buyers who find themselves stuck with any kind of lemon-new or used."

Terms that were used to find this site in search engines.

These are just a few of the search terms that have been used to find my site in some of the popular search engines.

where do lemons come from
"trademark violation"dealer
he air bag light in a chrysler sebring comes on
robert hoffman and airbag
lack of courtesy
Courtesy of Evangeline, Ville Platte, LA
courtesy of evangeline

Courtesy of Evangeline trying to help us out. Get out the Vaseline.

Well we had another talk with Courtesy(see footnote 1) of Evangeline. Well my wife went to the dealership to speak with the owner. She calls me excited saying that they were going to "PAY OFF OUR VEHICLE"(see footnote 2), and put us in another vehicle at the priced he payed for it. Doesn't all of this sound(see footnote 3) great?

1. Courtesy- a. Polite behavior. b. A polite gesture or remark. Not very Courteous.
2. Pay off your vehicle-My definition. To pay off completely the total balance owed. Their definition. Well give you nine thousand on the fourteen plus thousand that you owe eventhough you just bought it last year from us for right at seventeen thousand plus the extended warranty of about twelve hundred that does not exist.
3. sound-A mental impression; an implication. It sounded good on the surface but wasn't a good deal.

He said he was trying to help us out by getting us out of that old car. (Old? purchased May 2004. Help us out, or let us help you out by lining the pockets a little more.) If car was repaired and in good working order we would not want to get rid of it and loose five or six thousand dollars in the process of a trade-in.
He said he would sells us the vehicle at what he paid for it and not make a dime? Come on now. Not make any money at all?
My wifed asked if he would buy the car back and let us go somewhere else but he said he would loose money that way.
What about the money he made on our two purchases of vehicles and extended warranties? He made 100% profit on one (contract) because it was never sent in. Also the direct referral of my sister purchasing a new vehicle a week after ours. Also I'm sure he would give us 9,000 for our car and turn around and sell it for around 14,000 and 15,000. But he isn't worried about us. He isn't worried about me or my family who are riding in an unsafe vehicle, which the airbag light comes on constantly. What is the airbag deploys while driving? Nope he doesn't want to loose money.

Please reread this paragraph which I posted on my site approx. two weeks before we spoke to the dealership. Especially the last two paragraphs. This is exactly what they wanted us to do, trade it in and loose about five or six thousand dollars on the deal.

If you feel you have a lemon please don't hesitate to research it. A car is one of your biggest purchases you will make next to a home. You don't want to get stuck with a $20,000 flower pot. Please don't take everything a dealership has to say for granted. They don't want you to know about lemon laws, non mentioned bulletins, and things like that. They want you to trade your car in(which could possibly be considered a lemon) and buy a new car with them and loose thousands in the process because of the way cars depreciate the second you drive off of the lot.
Until next time.

Web Site Mocking Home Developer Can Remain on the Internet

Raintree Homes Drops Lawsuit Against Pennsylvania Man

Angered by Company’s Business Practices

WASHINGTON, D.C. – A home developer has given up in its attempts to silence a fuming homeowner who had established a parody Web site mocking the company. Raintree Homes, Inc. withdrew its lawsuit today from the U.S. District Court for the Middle District of Pennsylvania rather than pursue its faulty arguments that its trademark had been violated and that it had been defamed.

Carl Silverstein, an information technologies professional, says he was duped by developer Gene Percudani, who runs Raintree, into paying $143,000 for a $90,000 home. Furious, Silverstein created a Web site and registered it under the domain names www.1800whyrent.org and www.1800whyrent.net – a takeoff of www.1800whyrent.com, Raintree’s Web site. On the parody site, which can be accessed by either domain name, Silverstein mimics Raintree’s Web site format, replacing Raintree’s promotional phrases with such things as “We Will Suck You Dry” and “We-Screw-You.”

The Public Citizen Litigation Group, a nonprofit public interest group that has a history of defending free speech on the Internet, represented Silverstein and argued that his Web site is protected by the First Amendment and that it does not violate trademark law.

Companies can claim trademark infringement only if their mark has been used in a misleading way to profit from consumer confusion. This had not occurred in this case – Silverstein’s site is non-commercial, has no advertising and sells no goods. It would be impossible for anyone visiting the site to believe it was Raintree’s site.

“Raintree’s arguments on trademark violation did not hold water, and numerous cases indicate the First Amendment protects Mr. Silverstein’s online speech,” said Paul Alan Levy, an attorney with Public Citizen. “The company would have lost this case if it had pursued it, so it was wise to pull out now.”

Raintree had also argued that Silverstein’s site was defamatory. Raintree became a public figure after media coverage of a class action lawsuit against the company and other consumer complaints. To show defamation of a public figure, Raintree would have to prove that Silverstein acted with malice and a reckless disregard for the truth, which it failed to do.

Public Citizen also worked on the case with Harrisburg, Pa., attorneys Robert E. Kelly Jr. and Marc A. Moyer of Kelly, Hoffman & Goduto. Public Citizen’s orginial brief is on the Web at http://www.citizen.org/litigation/briefs/IntFreeSpch/articles.cfm?ID=6207.

Website
Main Site

Public Citizen "Gripe Site" Representation

Public Citizen
A "gripe site" is a web site established to criticize an institution such as a corporation, union, government body, or political figure. Not surprisingly, powerful institutions often do not take kindly to being criticized, and they have invented a variety of ways to try to suppress the speech of their adversaries.

Public Citizen has been in the forefront of the legal defense of the First Amendment right to maintain a gripe site, defending against claims that challenge the domain names of gripe sites, the use of meta tags or other devices to call the public's attention to the sites, and baseless claims of libel or other torts that are invoked as a basis for shutting down critics.

Here is the Link

Would You Like All of Your Hubcaps The Same Kind?

Well here is another gripe I have about Courtesy of Evangeline. Now I know it's going to sound a little silly but how can a dealership let something like this slip by? I know I didn't notice it either. A few days after purchasing the car I had it parked outside of work and someone made the comment about my hubcaps. I was like what? Well I go outside and one side had Chrysler hubcaps and the other side had Dodge Hubcaps. I know your probably thinking no big deal someone overlooked it. YES SOMEONE OVERLOOKED IT.

JUST LIKE THEY OVERLOOKED SENDING IN MY EXTENTED WARRANTY!
Ok END RANT

We're Really In A Pickle................Actually a LEMON

So what now? We purchased a 2004 Chrysler Sebring convertible last year still under factory warranty. I purchased the extended warranty because of the expensive motor that is used to bring the top up and down and for any other things that would come up. After purchasing the vehicle the air-bag light comes on, so we bring it in for service. Well they say it's this, fix it, nope still not it, oh it's this, nope still not it, well it works for a lil while and oops back on again. Long story short, a year later airbag light comes on every few days, cigarette lighter doesn't work, read defroster doesn't work, passenger side seat belt locks up half the time, tail light keeps burning out, gas gauge reads incorrectly. And you know what the best thing about this is? I can't get it fixed because someone didn't send in the extended warranty. So who is at fault?

Well this was supposed to be my wife's car, boy was I wrong. I will not let my wife or kids ride in a car that is basically a ticking time bomb. First of all if the car is involved in an accident who knows if the air bags will deploy? My wife has already gotten stranded twice on the side of the road with our two year old daughter because of the gas gauge reading incorrectly and ran out of gas. Who is responsible if something happens to them?

If I can give you just one tip if you have purchased a new vehicle is this, "Keep all records, receipts, documentation if you talk to anyone on the phone(their name, extension, title, time and date), and anything else related to your automobile.

Here is another website with useful lemon law info.

Lemon Law Website

Here is a great website with lemon law info by state, and even helps you find a lawyer in your state who specializes in lemon law. If you feel you have a lemon please don't hesitate to research it. A car is one of your biggest purchases you will make next to a home. You don't want to get stuck with a $20,000 flower pot. Please don't take everything a dealership has to say for granted. They don't want you to know about lemon laws, non mentioned bulletins, and things like that. They want you to trade your car in(which could possibly be considerd a lemon) and buy a new car with them and loose thousands in the process because of the way cars depreciate the second you drive off of the lot.

Let's Take a Courtesy Test

Here I'm going to outline some of the reasons I'm upset and quiz you on them. Then later I'll put a complete page describing each detail (probably need more than one page).


1. While shopping for the car and at purchase time I was told the car was used by the general manager. True or False?
False-After doing a CarFax report it showed that the car was originally owned in California by Major Rental Car Agency. It was later purchased by the dealership from an Auto Auction in Texas. Do you know what people do to and in rental cars?

2. Day of purchase I paid for Extended Warranty. True or False?
True-Extended warranty was paid for.

3. Day of purchase I received the coverage from the Extended Warranty. True or False?
False-Paid for Extended Warranty but Warranty Information was never sent in. So what has my money been doing for the last year? Well let's see I've been paying interest on it through the loan that's one thing. Car still has problems with it from the day it was purchased, but you know what? Can't get those problems fixed or the problems that have arisen since then.

4. Dealership was courteous as to admit they were wrong and to make right the warranty. True or False?
False-They did admit they were wrong but made no attempts to offer me the warranty that I paid for and was paying interest on for over a year. They did offer to give my money back for the warranty but made no mention of interest that I will be paying for the next few years, but what good is that to me when the repairs needed on the car far exceed that amount? Isn't that the purpose of a warranty for situations like this?

5. After I called enough times to find out about the non-existent warranty they made multiple attempts to reassure me that they were trying to do something. True or False?
False-If I would have not called repeatedly I probably would not have even heard from them. After finding out about the non-existent warranty they said they would try to reinstate the warranty, well it went over two weeks before my wife went to the dealership to talk to someone. When she inquired about the warranty, Person in charge said in a not nice way " I told your husband we would give him his money Back. So my wife turned away to leave after disgusted with the service and she asks "Well what do you want to do?" in another not nice or "COURTEOUS" way. In fact they still haven't called us to see what we would like to do about it.

6. Three Vehicles were purchased directly through me and a referral. True or False?

True-The day after we purchased the car, I went the next day and purchased a new Jeep Liberty. The following week after seeing my vehicle, my sister bought a new Jeep Liberty. Even after informing them of the three purchases there wasn't any additional sincerity or "COURTESY" from them.

More to come...

Where is the Courtesy?

What happened to the customer is always right? Or at least make them believe they are right? The name of the dealership is Courtesy of Evangeline. It should be called Lack of Courtesy.

Background Info.

The Dealership I purchased the car from is in Ville Platte, LA.
The Name Is Courtesy of Evangeline. Here is a link to the Better business Bureau site for the company. As you can see it's not the first time they have had problems.
I will post complete story with a timeline soon.

Courtesy of Evangeline info with the Better Business Bureau

Here is the report for the Better Business Bureau for the company. Not the first time that they have had complaints

Lemons For Sale!

The reason for building this site is to tell about my experiences with a car that I purchased and the support or lack there of from the dealer.